Opportunity:We are seeking a detail-oriented and highly organized Order Processing  & Logistics Coordinator to manage all order processing, routing, and warehouse communication for our growing toy business. This role ensures that retailer orders (Walmart, Target, Amazon, Sam’s Club, etc.) flow smoothly from purchase order to delivery, with full accuracy and compliance with each retailer’s requirements. You will work closely with Sales, Operations, Account Services Teams, warehouse and our overseas offices to guarantee on time shipping and flawless execution. We are currently working a 4/1 hybrid schedule, and only local candidates will be considered.Key ResponsibilitiesOrder ManagementWork closely with Sales team to ensure all orders align with customer expectations.Receive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, TrueCommerce, Walmart Retail Link, Target Partners Online).Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirming.Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures.Maintain internal order tracking dashboards and proactively update teams on order status.Maintain compliance with all retailer-specific documentation and data standards.Routing & LogisticsRequest routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.).Coordinate pickup appointments, freight bookings, and delivery schedules.Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentation.Communicate with the Hong Kong office on inventory, shipping schedules, and compliance requirements.Track shipments and proactively resolve exceptions, delays, or compliance issues.Warehouse CoordinationCommunicate with the warehouse daily on order status, pick/pack needs, labelling, and special customer requirements.Ensure inventory availability and accuracy prior to confirming orders.Monitor inbound container schedules and coordinate outbound priority shipments.Support warehouse with any retailer-specific labelling or packaging instructions (PDQs, pallet programs, club packs).