We are seeking a highly organized and detail-oriented Sales & Fulfillment Coordinator to support our growing retail business across major accounts including Walmart, Target, Sam's Club, Costco, Five Below, e-commerce, and specialty retailers. This role provides immediate hands-on experience with the sales lifecycle of major retail accounts, while supporting order processing, routing, and warehouse communications for our growing toy business. This role offers visibility into the entire product lifecycle—from concept to launch—and ensures retailer orders flow smoothly from forecast and purchase order through delivery. The coordinator will maintain accuracy and compliance with retailer requirements while working closely with Sales, Operations, Account Services, Warehouse teams, and our overseas offices to drive execution excellence.We currently operate on a 4-days-in-office, 1-day-remote hybrid schedule; local candidates are preferred. Key ResponsibilitiesSales SupportSupport Walmart and other key retail account management activitiesManage retailer systems, item setup, maintenance, and ongoing updatesPrepare and maintain sales reports and retailer documentationMonitor inventory levels, replenishment flow, and item performanceSupport buyer meetings, line reviews, and showroom preparationOrder ManagementWork closely with the Sales team to ensure all orders align with customer expectationsReceive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, TrueCommerce, Walmart Retail Link, Target Partners Online)Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirmingMonitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failuresMaintain internal order tracking dashboards and proactively update teams on order statusMaintain compliance with all retailer-specific documentation and data standardsFulfillment & LogisticsRequest routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.)Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentationCoordinate pickup appointments, freight bookings, and delivery schedulesCommunicate with overseas Production and Account Services teams on inventory, shipping schedules, and compliance requirementsTrack shipments and proactively resolve exceptions, delays, or compliance issuesWarehouse CoordinationCommunicate with the warehouse daily on order status, pick/pack needs, labeling, and special customer requirementsEnsure inventory availability and accuracy prior to confirming ordersMonitor inbound container schedules and coordinate outbound priority shipmentsSupport warehouse with any retailer-specific labelling or packaging instructions (PDQs, pallet programs, club packs)