Senior Resource Manager

As Senior Resource Manager at Saatchi & Saatchi X, your primary responsibility is to support the success of our business. You will leverage your exceptional problem solving and people skills to promptly deliver high-quality resource utilization and staffing solutions using both internal agency and cross-network resources. You’ll balance multiple high-priority assignments while developing partnerships across the business to provide the highest level of customer service.The Resource Manager will collaborate with discipline leads to ensure utilization targets are met, solve complex problems and provide out of the box solutions in an ever-changing environment.  They will do this by knowing the resources available, the agency structure and capabilities, and how to best align processes and people to deliver outstanding results. Excellent organizational, relationship, and communication skills are core to this role.Ensure client teams have the right talent by partnering with functional leadership to understand the work and client needsAct as day-to-day contact for Resource Management cross-functionally and inter-agencyConstruct clear, concise, error-free communications (written and verbal) that provide details required for a specific audience, including clear expectations/action requested and relevant implications (i.e. timing, costs, etc.)Initiate staffing requests for both full time and contracting resources within the agency, network, and among freelancePartner with Recruiting on open reqs, keeping them informed of changing talent needsMaintain and communicate key information to Capacity Partners about current projects, pipeline, and resource forecast and provide daily job status updates to team membersMaintain team utilization targets and effectively pool and utilize resources from multiple officesOversee the direction, fulfillment, and reporting of day-to-day staffing requests with support from Capacity PartnersContribute to reporting for utilization trends and forecastsMaintain an inventory of core skills and track team members’ skills by proficiency, frequency, and context of use