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JOB DESCRIPTION
Your Role The Senior level Developer of the Client Personalization team is responsible for application service level achievement and customer satisfaction of Blue Shield of California's Salesforce Marketing Cloud capabilities. This developer creates, configures, and manages the applications and related components and will be accountable for delivering BSC's desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role requires interaction with our IT and Business partners (BU/Functional Area leaders) in determining solid business requirements/ applications solutions. The Senior Application Developer will have experience designing, building, and implementing features in Salesforce Health Cloud. Your Work In this role, you will:- Adopt and apply software engineering concepts and processes to software development
- Provide input to designs and technical specifications
- Develop user interfaces and application programs using the technical specifications and design documents provided
- Tests, debugs and maintains code according to the technical specifications
- Provide knowledge transfer to less experienced staff
- Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
- Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, & demos)
- Improve the reliability and utilization of systems and applications
- Monitor software configuration changes to anticipate and address the impact of data reliability and customer satisfaction issues
- Coordinate sustaining support for application platforms and business processes
- Demonstrate leadership skills in services development, services adoption, and service governance
- Proactively address potential system issues to meet or exceed established timelines and delivers service within budget constraints and seeks ways to reduce application - related costs
- Requires a bachelor's degree or equivalent experience at least 5 years of prior relevant experience
- Salesforce Marketing Cloud experience, integrating, configuring with process builder and flows.
- Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder.
- Salesforce certifications like Certified Marketing Cloud Consultant and Certified Marketing Cloud E-Mail Specialist.
- Strong verbal and written communication skills
- Must be self-directed, highly organized, and adaptable
- ID: #49321025
- State: California Eldoradohills 95762 Eldoradohills USA
- City: Eldoradohills
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-02-20
- Deadline: 2023-04-20
- Category: Et cetera