Vacancy expired!
Title: Support EngineerLocation: El Segundo, CA Type: Contract (Remote Until COVID)Duration: 09/01/2021 to 12/30/2022Overall Purpose: Responsible for leading and resolving data network issues (LAN, WAN, Firewall, DNS/DHCP. Roles & Responsibilities: 1) providing data network operational support, design, engineering, and planning for data network and communications projects involving TCP/IP and related protocol connectivity for networks supporting Client customers. 2) Responsible for the management of the interoperability between Cisco and Juniper Layer 3 Platform, through the use of alarm and ticket systems, individual designed customized scripts, customer notification, and business partner escalations. 3) Troubleshoot complex cross tower issues which may or may not have data network root causes. 4) providing real time in-depth analysis and real time trouble resolution of incidents associated with the CISCO, Juniper, and associated Operations Support Systems, and Data Communications Network Technology platforms. 5) Onsite technical escalation point for the remote Client LAN, WAN, Firewall, and DNS/DHCP teams. 6) Manage fault and change ticket queue to ensure proper follow up is performed within required time intervals.Top 5 Skills / Additional Job Posting Description Details 1) Experience with scripting languages such as SQL, python and UNIX shell scripts2) Experience with navigation of monitoring tools and dashboards, such as Grafana, New Relic, Moogsoft, Splunk, Elk, Ineoquest, Harmonic VOS to analyze and identify faults on all OTT streaming platforms3) Experience with Data Analysis and/or Systems Analysis4) Excellent interpersonal and communication skills written and verbal5) Familiarity with OTT streaming products and systems
- ID: #23055293
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State: California
Elsegundo
90245
Elsegundo
USA
- City: Elsegundo
- Salary: $50 - $55
- Job type: Contract
- Showed: 2021-11-20
- Deadline: 2022-01-18
- Category: Technical support