Associate Creative Director, Global Campaigns & Video (REMOTE)

20 May 2024

Vacancy expired!

Company Description

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

We believe empowered employees are the key to a healthy business and happy customers. So we're creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Job Description

Freshworks is looking for a passionate, mildly obsessive Associate Creative Director to help strategize, concept and oversee the execution of our global campaign and video efforts. You'll use your impressive art direction and design background to establish and guide best practices for our in-house team of 20+ designers, animators and video editors while collaborating with internal stakeholders and external production partners alike to evolve and refine our creative approach. As a leader on the Global Brand Marketing team, you'll have a tremendous impact across the business by defining the visual expression for our brand through campaigns and video storytelling. The ideal candidate will have experience helping global companies develop both conceptual frameworks and visual systems that unify and amplify their brand.

This role requires someone with conceptual chops and extensive production experience, having created content across channels-from low-budget, quick-turnaround social posts to large-scale, globally-shot branded films. This person will work closely with our creative directors to establish and maintain high creative standards and then serve as that standard-bearer with internal teams across Brand Strategy, Digital & Web Experience, Growth & Product Marketing, Employer Brand, Social, PR, and Events.

Qualifications

  • 7+ years art direction or design experience with a creative agency, design studio, media company and/or in-house marketing department.
  • Deep portfolio of both channel-agnostic, conceptual thinking as well as impeccably crafted execution across mediums.
  • Experience developing visual systems for brands, especially for motion/video.
  • Working knowledge of production techniques, including live-action film, 2D/3D animation, editing, motion graphics, photography, VFX, web/UI animation, VR, AR and other new/emerging platforms and technologies.
  • Proficient with Adobe CC, Figma, Sketch, InVision, Miro, Keynote, PowerPoint, Google Workspace
  • Broad experience in producing a wide variety of audio and video content, including broadcast and digital advertising, social media, demo videos, events, interviews, podcasts, thought leadership, webinars and other branded content from development through production.
  • At least 3+ years experience managing a creative team.
  • Strong problem-solving skills with attention to detail.
  • Strong interpersonal skills to foster positive relationships.
  • Ability to build rapport easily with diverse people.
  • Able to thrive working cross-functionally in complex organizations, collaborating tightly with counterparts across Marketing.
Additional Skills Desired:
  • Proven ability to thrive in a deadline-driven, fast-paced environment and be highly organized and detail-oriented.
  • Excellent communication and presentation skills.
  • Experience working with and managing a remote team.
  • Comfortable receiving and delivering constructive feedback.
  • Intellectually curious. Ability to think big - constantly pushing boundaries and elevating the expectations of what's possible.
  • A blend of both B2B and B2C marketing experience is highly preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

  • ID: #41252248
  • State: California Sanmateo 94401 Sanmateo USA
  • City: Sanmateo
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-05-20
  • Deadline: 2022-07-18
  • Category: Tv/film/video/radio