Associate Email Producer – Digital Operations

02 Jun 2024

Vacancy expired!

About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.About the RoleThis position is responsible for flawless execution of approved content and constructs for the overall customer experience across email. This candidate will be an expert in the tools and QA processes and will advocate for operational effectiveness to drive the customer-facing digital experience. Digital Operations is the first line of defense for tools issues and engages technical & product support partners to drive timely resolutions to minimize any impact to daily operations. This position will report into the Gap Factory Online Email Producer.This role is based out of the San Francisco office. Currently, job duties are being performed remotely. However, the Company may in the future require you/this role to be in the office on a full-time or part-time basis. Pursuant to Gap Inc.’s policy, all employees who wish to enter Gap Inc.’s San Francisco Bay Area, New York, and Albuquerque office buildings will need to be vaccinated, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability or for a sincerely held religious belief.What You'll DoResponsible for delivering and executing all marketing content for Gap Factory Online flawlessly across email

Ensures project is launched on time and meets project requirements while keeping management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.)

Partners regularly with members of cross functional areas including Marketing, Site Merchandising, Creative, WCD, etc. throughout the creative and development workflow

Responds quickly to change in scope or project schedule by communicating to management any impacts to the project across all marketing channels

Assists in leading key meetings owned by Digital Operations and records action items while communicating out to owners for follow-up and completion

Drives the QA review and final sign-off of content across email; documents feedback and manages any required changes in response to the business needs

Provides support for cross-functional teams when issues occur by working with Business Engagement, GapTech, and WCD teams to facilitate resolution and communicate updates to team

Proactively seeks out opportunities to learn more about brand business, processes, and systems while working with manager to define improvement areas where needed

Who You AreBachelor’s Degree or equivalent work experience

1-3 years of detailed task planning and execution experience with related experience in retail/ecommerce including direct experience with project management tools such as Airtable, Smartsheet, Office365, etc.

1 year working with an email service provider and tools such as SFMC, Movable Ink, Coherent Path, or similar is preferred

Highly detailed oriented, experience in managing, and communicating deliverables for multiple projects at any given time

Ability to handle routine and impromptu assignments with minimal supervision while displaying flexibility in taking direction from team and co-workers

Self-motivated and driven with the ability to work well independently and within a group setting

Ability to remain poised in a fast-paced environment is essential

Excellent oral/written communication, analytical, and interpersonal skills

Benefits at GapMerchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Human Rights Campaign (https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022) for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.

Full-time
  • ID: #42252447
  • State: California Sanfrancisco 94102 Sanfrancisco USA
  • City: Sanfrancisco
  • Salary: USD TBD TBD
  • Showed: 2022-06-02
  • Deadline: 2022-08-01
  • Category: Et cetera