AV Technician job vacancy

Vacancy expired!

Job Title: AV Technician

Location: Elk Grove/Culver City/San Diego

Duration: Full Time

JOB SUMMARY

Collaboration and Productivity Support

Duties and Responsibilities

Resolve and track support requests and incidents, escalate issues to proper support teams
Perform ongoing health checks to ensure conference room A/V systems are operating at optimal conditions
Facilitate A/V vendor activities on support cases
Support A/V upgrades and installations
Support temporary setup and tear down for high profile events and live streaming
Support and troubleshoot Apple devices (iPads, MacBooks, iMacs, Apple TVs)
Track and document inventory

Key Qualifications

Superb technical troubleshooting skills within help desk environment
Strong technical knowledge of video conferencing, A/V switching and control hardware (Cisco, Crestron, Extron)
Excellent knowledge of Apple devices (iPads, MacBooks, iMacs, Apple TVs)
Understand key network concepts and technologies (TCP/IP, VLAN, subnet, gateway, DNS, SIP, wireless, VoIP)
Ability to lift up to 50 lbs

Soft Skills

Self-motivating with the ability to work independently with little supervision
Strong time management and organizational skills
Strong interpersonal communications and customer service skills at all levels (staff to executive)
Excellent problem solving abilities
Ability to multitask in a dynamic environment and complete tasks on time
Ability to quickly adapt to new technical concepts and tools

Experience and Education