Banquet Server-SH

Banquet Server-SH Resort, 3007 Dehesa Road, El Cajon, California, United States of America Req #14324 Tuesday, July 30, 2024 The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.Job Purpose: Provides service to guests by delivering food and drinks Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Provides guests with service by reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone, sound, and room temperature are set as requested, acknowledging and welcoming guests entering the resort and event rooms, promptly delivering and serving food and beverages, informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and delivering food courses, and refilling and/or removing glassware as appropriate.

Ensures responsible alcohol beverage service polices are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified.

Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner.

Maintains safe and sanitary banquet areas by cleaning surfaces, breaking-down buffets, beverage tables, storing equipment and supplies in designated areas, and disposing of all trash.

Ensures banquet equipment and supplies are stocked and clean by submitting supply requisitions, placing delivered water, food and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables and counters according to established procedures.

Job Specifications:

Education and Experience:

Essential:

Current food handlers card

6 months of food server experience

21 years of age

Desirable:

Guest or Hospitality Service experience

Cocktail serving experience

Fine dining server experience

Skills and Knowledge:

Essential:

Ability to interact effectively with team members and guests

Ability to communicate effectively in the English language

Ability to maintain professionalism and composure

Ability to understand verbal directives and written instructions

Ability to accept constructive criticism

Ability to stand and walk for up to 8 hours at a time

Ability to carry large serving tray and tray jacks

Ability to bend, stoop, push and pull

Ability to appear for work on time

Ability to routinely lift and carry 35 pounds

Desirable:

Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!Other details

Pay Type Hourly

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Resort, 3007 Dehesa Road, El Cajon, California, United States of America