Bellperson Valet / Driver

As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role for you!include the following:Assist all guests during and throughout their arrival and departure.Maintain cleanliness, safety and order in all of his/her work areas.Insure all complaints are handled in a caring and professional manner with the proper follow-up action taken. Follow up logged and communicated to Front Drive Manager.Be a Fairmont Sonoma Mission Inn & Spa ambassador, an essential first or last contact for our VIP’s and group guests.Maintain open lines of communication with all other hotel departments, especially the Director of Front Office Operations/Guest Services Manager/Supervisor, and the Front Desk/Royal Services/Bell staff.Assist the Front Office Managers in various projects, completing assigned work in a timely and professional manner.Coordinate Golf Club movementsUnderstanding and consistently practicing all aspects of the Fairmont/ACCOR/LQA and other aspects of “Bell person & Valet” service standards Assisting with replacing propane at the fire-pitsCovering up the fire-pits and outdoor furniture during inclement weatherEnsure the outdoor furniture is neatly arrange and organize.Assisting with all & any food service items & other equipment being returned to their respective departmentsManaging the inventory and maintenance of the bikes and bike equipment, along with the lawn games and setting up & storing the lawn games dailyActively supporting all hotel committees (Green, RiiSE, Healthy & Safety, Guest Satisfaction, Heart of House)Reporting all engineering, maintenance and housekeeping requests & concernsImmaculate groomingAble to lift 30 pounds and to walk up and down 3 flights of stairsHave a clean valid CA divers license    Hourly rate $19.50