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The Business Analyst provides business analysis services to the stakeholders. The focus of this position is to work closely with the business unit to gain in-depth understanding of Department’s business strategy, processes, services, roadmap, and the context in which the business operates. The Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, marketing, and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other Business Analysts on larger more complex projects related to marketing business functions that affect Lead Generation to support of Loan Officers.Responsibilities
- Lead requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
- Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task, and workflow analysis, and/or requirements workshops.
- Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
- Collect and analyze the project's business requirements and transfer the same knowledge to the development and QA teams.
- Effectively communicate relevant information to business stakeholders, review and/or prepare system documentation and specifications in accordance with methodology.
- Suggests areas for improvement in internal processes along with possible solutions
- Facilitate requirements prioritization based on business value
- Manage requirements traceability information and track requirements status throughout the project.
- Manage changes to requirements through effective use of change control processes and tools
- Balance technology and business issues as well as communicate appropriately with both technology and business experts
- Assist in enforcement of project deadlines, schedules, and methodologies
- Perform data analysis using SQL and other tools as necessary
- Coordinate user acceptance testing (UAT).
- Other duties may be assigned.
- Advanced knowledge and experience using Microsoft Office and Visio.
- Intermediate knowledge of CMS tools such as Contentful
- Experience with Azure DevOps/JIRA/TFS.
- General understanding of SEO Implications and ADA Compliance for website development.
- The ability to think analytically, solve problems to complex business processes, and document results.
- The ability to communicate complex ideas in a clear, concise manner across functional and technical departments.
- A strong understanding of web-based application delivery.
- Experienced with Agile Scrum Methodologies.
- Work on multiple tasks at any one time while maintaining high quality standards.
- The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including the flexibility to perform in an ever-changing work environment.
- The candidate must be energetic, driven and committed to project success while working under tight time constraints and pressure.
- Develop wire frames, workflows, use case diagrams, flowcharts, and other analysis-type documentation.
- Development of clear and concise user stories with focusing on detailed acceptance criteria for better development.
- Perform industry research to clarify, define, or satisfy technology or business process issues
- Monitor and manage project scope and enforce change management
- Identify, document, and resolve project issues
- Develop contingency plans where appropriate
- Set and continuously manage customer expectations
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Interpersonal - Maintains confidentiality; Keeps emotions under control.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
- Team Player- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
- Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing conditions.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Asks for and offers help when needed.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- ID: #23258734
- State: California Tustin 92780 Tustin USA
- City: Tustin
- Salary: $80,000 - $90,000
- Job type: Permanent
- Showed: 2021-11-22
- Deadline: 2022-01-11
- Category: Et cetera