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- Work closely with Systems Lead to align on digital product strategy for information storage solutions for highly cross-functional teams
- Lead research with a range of user groups to understand needs, identify pain points, deeply understand critical business documentation, information storage and accessibility needs
- Create documentation & visualizations that describe the user experience, key pain points, and opportunities for improvement
- Gather and cross-check detailed data and documents from stakeholders to build information architecture and data models
- Create requirements to guide technical development, work to find solutions that serve the needs & goals of multiple individuals & teams
- Test technical development to ensure UX will meet defined requirement
- Become an expert in the data & content model of information systems owned cross-functional teams
- Identify opportunities for data quality, system improvement & automation
- Strong attention to detail
- Deep experience working with users, conducting a range of research techniques: interviews, ethnographic research, workshops & interactive exercises, to glean insights
- Document research findings into a range of documentation: value propositions & user stories, customer journey, process engineering, user flow diagrams & data flow diagrams, gap analysis, system requirements, etc
- Experience with content types, meta-data, information architecture, data modeling, data field types
- Experience with content management systems, information management systems, data types
- Strong communication skills - the ability to work collaboratively and communicate effectively with cross-functional teams and management on different levels
- Project management skills a plus CHARACTERISTICS
- Curiosity and ability to learn quickly and adapt in a complex and constantly evolving sector
- Proactive self-starter
- Ability to work with ambiguity
- Creatively problem-solve with flexibility and analytical and critical thinking skills
- Team player who listens to and values the many stakeholders that our systems serve
- ID: #43688264
- State: California Cupertino 95014 Cupertino USA
- City: Cupertino
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2022-06-29
- Deadline: 2022-08-27
- Category: Et cetera