Business Continuity Specialist

Company Federal Reserve Bank of San Francisco

• Supports all functions of the organization in completing annual business continuity planning requirements
• Assist with online file management administration
• Build and maintain district partner contact information
• Be a continuous advocate of planning in order to achieve resiliency
• Assists with development of response guidance documentation and resources
• Develop bi-monthly activity summaries and publish weekly situation status reports as needed
• Maintains business continuity related documentation such as contingency plans, test results and notification reports.
• Provides technical mentorship to business areas as it relates to contingency tools such as notification systems, business resumption testing, and back up communications.
• Participates in an On-Call rotation with an expectation of availability to support an incident via coordination, mentorship and or notifications 24/7 when on call.
• Supports incident management and Crisis Management Integration Team during critical events
• Supports projects needed to address enterprise contingency needs in conjunction with Sr. BC Specialist(s) and AVP, Business Continuity.
• Contribute to the design of crisis management and continuity guidelines, protocols and procedures and assists with the creation and conduct of training, exercises and tests supporting them
• Assist Sr. BC Specialist(s) with business continuity and emergency preparedness training and exercises
• Take the leadership role for coordinating the annual preparedness fairs in each office
• Assist the Law Enforcement Unit with the Floor Warden Program, management of the inventory of emergency supplies, and developing a Common Operating Picture

• One or more years of confirmed experience in one or more of the following or related fields: Business Continuity, Information Technology Disaster Recovery, Emergency Management, Crisis Management or Risk Management
• Demonstrated ability to produce clear and accurate documentation.
• Good to excellent knowledge of the MS office suite including Excel, Word, PowerPoint, Visio and SharePoint
• Project management skills and experience supervising tasks from conceptualization to completion

• Bachelor's degree with preferences for additional or graduate education in relevant fields
• Understanding of business continuity practices
• Completion of FEMA Independent Study:
  • IS-1300 Introduction to Continuity of Operations
  • IS-100.c Introduction to the Incident Command System
  • IS-120 Introduction to Exercises
  • IS-235c Emergency Planning
• Experience participating in real world incidents
• Understanding and past use of the Homeland Security Exercise and Evaluation Program (HSEEP)
• Familiarity with Business Continuity standards and industry best practices such as ISO 22301, NFPA 1600, BCI's Good Practice Guidelines or DRI. Alternately familiar with Emergency Management Accreditation Program (EMAP) standards
• Project management experience
• Business continuity experience in a financial or banking industry
• SharePoint administration experience