Business Strategy & Transformation Leader

This Business Strategy & Transformation Leader will help strengthen ServiceNow's Technology & Services organization by driving innovation, advancing data-driven practices and ensuring alignment with cross-functional verticals. This role will focus on implementing solutions to enhance decision-making, measurement and focus which support ServiceNow's growth objectives & drive efficiency across the Technology & Services organization.  This role will be instrumental in:  Helping identify key trends and opportunities and operationalize these with our vertical partner organizations  Driving AI adoption and other solutions to enhance processes and deliver results.  Harnessing data-driven insights to accelerate growth opportunities.  Ensuring the success and impact of AI and other initiatives through analysis and ongoing refinement.  As the leader of ServiceNow Technology & Services advanced transformation function, they will drive innovation by championing data-driven strategies and fostering a culture of curiosity and continuous improvement.  What you get to do in this role:  Advanced Insights: Lead initiatives to analyze trends, customer behavior, TSE patterns and market dynamics, transforming data into actionable insights to guide our strategy.    Strategic Leadership: Define and implement a transformation and strategy portfolio that aligns with ServiceNow's objectives, driving measurable business impact.    Align objectives with stakeholder verticals to ensure value realization.AI Adoption: Lead the adoption of AI tools and predictive analytics frameworks to improve forecast accuracy, optimize resource allocation, and uncover growth opportunities.    Team Development: Build and mentor our team of Business Product Managers, Program Managers, Analysts, and other professionals, fostering a culture of collaboration and innovation.    Data Integrity: Ensure the highest data integrity, security, and compliance standards while enhancing the organization’s data accessibility.    Innovation Leadership: Stay ahead of emerging technologies, industry trends, and best practices in AI, analytics, program management, process design and beyond. Continuously drive innovation and improvement to elevate Technology & Services capabilities across the organization.