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- High School Diploma/or High School Equivalency Certificate.
- At least 0-6 months of mailroom experience, data entry, and clerical in a healthcare/managed care environment.
- Must be very detail-oriented with the ability to accurately count and track claim documents throughout the mailroom process.
- Must have very good Microsoft Excel skills with the ability to create calculations and charts.
- Must be proficient in using Microsoft Word.
- Must be able to work effectively within the mailroom by mentoring and coaching mailroom staff on correct procedures.
- Processes incoming mail: Opens and dates stamp the mail; Sorts and counts mail receipts; Scans claims into the electronic document; Tracks claims receipts and apprises the department manager of high volumes; Forwards misdirected mail to the correct entity.
- Ensures that paper claims and nonstandard documents are routed appropriately to our Plan Partners and internal departments within the required timeframe.
- All incoming mail is counted, date stamped, and given to the correct party within 24 hours of receipt. (55%)
- Photocopies and mails correspondence to internal departments, Plan Partners, submitting providers, Participating Physician Groups (PPGs), members, and other parties daily.
- Scan/ Optical Character Recognition (OCR) of paper claims and verification process. Dispositions of mail and claims within 3 to 5 working days of receipt by the department. Scanned/OCR'd claims data has been verified against the document images. (15%)
- Maintains the filing system within the department.
- All claim-related information must be filed within seven working days. Files will be monitored to coordinate moving information to off-site storage. (10%)
- Answered phone inquiries, provided clerical assistance to the claims department as needed, and ordered supplies.
- Determines workloads and process flow to ensure compliance with regulatory agencies. (10%)
- Perform other duties as assigned. (10%)
- ID: #49268986
- State: California Los angeles 90002 Los angeles USA
- City: Los angeles
- Salary: $22 - $23.5
- Job type: Contract
- Showed: 2023-02-17
- Deadline: 2023-04-15
- Category: Et cetera