Client Success Manager

04 Jul 2024

Vacancy expired!

Great Pay! Full Health Benefits! Yearly Performance Bonus! Stock Options! + More!

This Jobot Job is hosted by: Juan CorreaAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $70,000 - $110,000 per year

A bit about us:

We are developing a revolutionary technology office-based targeted cell collection device (EsoCheck) and a lab-based, DNA biomarker test (EsoGuard) to detect the precursor condition (Barrett's Esophagus or BE) to highly lethal esophageal cancer.We are a highly differentiated, medical device innovator with products designed to diagnose and treat conditions of the esophagus, including conditions arising from chronic heartburn which may lead to esophageal cancer.

Why join us?
  • Great Competitive Base Salary!
  • Yearly Bonuses! Stock Options!
  • Competitive PTO!
  • 401K Match!
  • Full Benefits!

Job Details

Qualifications
  • Past experience in managing large remote employee-based territory
  • Knowledge of the Diagnostic Laboratory Instruments or equivalent Diagnostic Laboratory industry experience
  • Ability to articulate and explain value of Service Agreement offerings
  • Working knowledge of SAP or experience with equivalent enterprise service software solution
Required skills to have for the success of this role
  • BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience
  • 8+ years of successful experience in a directly related field and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Superior communication skills (written and oral) and ability to effectively communicate with stakeholders at many levels within the organization
  • Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents
  • Effectively present information to co-workers and employee groups, including upper management, customers at various levels and public representatives
Responsibilities
  • The Customer Service Manager is responsible for successfully managing the day-to-day service operations
  • As a Customer Site Manager, you will be responsible for:
  • Working to maximize customer loyalty and satisfaction
  • Communicating the value proposition of Siemens service to customers
  • Obtaining service financial goals through revenue attainment and effective cost containment
  • Ensuring compliance with FDA Good Manufacturing Practices
  • Prioritize customer and business objectives to provide clear direction to CSEs
  • Works with day-time Regional Service Managers, dispatch, order management and other service departments to ensure smooth after-hours service delivery

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

  • ID: #43825583
  • State: California Lakeforest 92630 Lakeforest USA
  • City: Lakeforest
  • Salary: $70,000 - $110,000 per year
  • Job type: Permanent
  • Showed: 2022-07-04
  • Deadline: 2022-09-01
  • Category: Et cetera