Communications Agent

Job Description:

Sharpcontra is seeking a detail-oriented Communications Agent to join our team in Santa Ana, CA. In this role, you will play a critical part in maintaining clear, consistent communication between our team and clients. You will be responsible for ensuring our messaging aligns with company values and objectives while addressing client needs effectively.Responsibilities:Serve as the point of contact for client inquiries and communications.Draft, edit, and deliver clear, professional internal and external communications.Coordinate with various departments to relay accurate information to clients and partners.Support project teams by ensuring effective communication flows.Monitor client feedback and follow up on unresolved matters.Maintain organized records of all communications and project updates.Assist in preparing reports, presentations, and communication materials.