Customer Information Management Intern, Spring 2025

About the Role & ProgramWould you like to gain a deeper understanding of customer information management? Then this opportunity is for you! We are looking for a highly organized intern to join us as we optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. If selected for this role, you will be led by the Sr Mgr, Program Management & CX.This internship is a full-time, six-month commitment in the Burbank, CA area from January 2025 - June 2025.What You Will DoAs an intern, you will support partners across the company and help establish data practices, policies, and capabilities to collect, use, and share data in support of business objectives, while maintaining appropriate consumer data practices. Are you curious about the use of data for marketing personalization and how technology is used to handle website preferences? Apply today!On any given day, you might:

Review Disney business unit email promotions for brand and legal compliance

Coordinate with business unit partners on marketing and data quality initiatives

Develop and lead regular reporting and analytics on project critical metrics

Coordinate and maintain guideline documentation and update guest-facing privacy content

Research customer information practices and user experience of other online properties

Develop documentation and testing strategies for projects in development to improve guests’ online experience

Required Qualifications & Skills

Upbeat self-starter who takes initiative - able to balance multiple tasks and priorities

Strong proficiency in Microsoft Office (including PowerPoint)

Excellent project management skills, attention to detail, and interpersonal communication

Curiosity about improving guest experience through personalization and fair information practices

Preferred Qualifications

Knowledge or familiarity with privacy issues, online registration, and email marketing

Education

Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) before participation in the internship program OR have graduated from a college/university within 6 months at the time of application posting OR currently participating in a Disney College Program or Disney Internship

Currently enrolled or graduated within the past six months majoring in business, communications, technology, or a closely related field

Eligibility Requirements & Program InformationCandidates for this opportunity MUST meet all of the below requirements:

Be at least 18 years of age

Possess unrestricted work authorization

Have not completed one year of continual employment on a Disney internship or program

Additional Information

The approximate dates of this internship are January 2025 – June 2025, in Burbank, CA

Full availability required to work full-time hours (approximately 40 per week) for the duration of the internship

Able to provide own housing and reliable transportation to/from work

Strong candidates may be invited to complete a phone interview. We highly encourage applicants to print a copy of this role description , so they can refer to it in the event they are selected to move forward in the interview process. Note that this information will not be accessible once the posting is closed.

The pay rate for this role in California is $22.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.Location: Burbank,CaliforniaJob Posting Company: The Walt Disney Company (Corporate)The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.