Customer Service Assistant

We are seeking a dedicated Customer Service Assistant to join our team in Los Angeles. This individual will serve as a key point of contact for clients, ensuring a seamless experience through timely communication, problem-solving, and service coordination. The ideal candidate is detail-oriented, proactive, and committed to upholding the highest standards of professionalism.ResponsibilitiesProvide clear, courteous, and efficient assistance to clients across various communication channels.Support daily service operations by handling inquiries, processing information, and maintaining accurate documentation.Coordinate with internal teams to ensure client needs are met promptly and effectively.Assist in scheduling, follow-ups, and status updates to enhance overall client satisfaction.Identify opportunities to improve service quality and streamline internal processes.Uphold company policies, standards, and service expectations at all times.