Customer Service Representative

Description Customer Service Representative Openings!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Irvine, California, and is a long-term contract / temporary to hire engagement.Responsibilities

May support business development and client referral goals by actively cross-selling and referring customers

Receive and send written business correspondence

Provide accurate, friendly customer service in a timely fashion

Handle incoming telephone calls Requirements - Deep understanding of Microsoft Outlook

Microsoft Word experience

General familiarity with Job Scheduling

Call Center Customer Service experience preferred

Microsoft Excel experience required

Data entry experience highly desired

Well-founded grasp of Dispatching

Proven knowledge of customer invoices

Ability to navigate multiple computer systems and applications

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Ability to communicate verbally and in writing effectively throughout all levels of the company

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Strong problem solving and analytical skills

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Excellent customer service and office administrative skills

A consistently positive approach to your work that is rooted in a businesslike professionalism

Experience performing extensive research to resolve complex customer inquiries

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .