Customer Service Representative

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Pasadena, California Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity. Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position. For immediate consideration email your resume and call 626-463-2031. Major responsibilities

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Manage incoming telephone calls

Contribute accurate, friendly customer service in a timely fashion

Retrieve and oversee the sending of written business communications

Requirements - Excellent customer service and office administrative skills

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

1+ years of past relevant experience

Positive attitude and an engaging businesslike approach

Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Excellent problem-solving skills

Demonstrated talents in communicating and interacting with clients/customers, both internal and external

Ability to use multiple computer systems, applications, and utilize search tools to find information

Excellent oral and written communication skills

Solid understanding of customer service

Hands-on knowledge of MS Office Suite

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .