Customer Service Representative

Description Customer Service Representative Openings!Robert Half has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Sacramento, California, and is a short-term contract / temporary engagement.Your responsibilities in this role

Handle incoming telephone calls

Manage the fielding and sending of important written business correspondence

You will likely support business development and client referral goals by actively cross-selling and referring customers

Provide accurate, friendly customer service in a timely fashion Requirements - Strong problem solving and analytical skills

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Solid understanding of customer service

Proficient with computers and technology platforms

Upbeat, positive attitude and an approach to work rooted in professionalism

Excellent customer service and office administrative skills

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Excellent oral and written communication skills

Experience performing extensive research to resolve complex customer inquiries

Experience with Microsoft Office required

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .