Customer Service Representative

Description Our client is currently seeking a dedicated and enthusiastic Customer Service Representative to join their vibrant team. This role involves engaging with customers, resolving queries, clarifying information, handling complaints, and ensuring the delivery of excellent customer service standards.Responsibilities:

Handle customer inquiries and complaints effectively.

Ensure customer satisfaction and provide professional customer support.

Develop and maintain a deep knowledge of the company's product offerings.

Provide feedback on customer interactions and issues.

Maintain customer records by updating account information.

Requirements

Previous experience as a Customer Service Representative.

Strong phone handling skills and active listening.

Excellent written and verbal communication skills.

Ability to stay calm when customers are stressed or upset.

High school degree; additional certification in Office Management is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .