Deskside Support with Mac

Job Title: Deskside Support with Mac Location: Irvine, CA // San Francisco, CA (Onsite from day 1) Duration: 6+ months Contract Role Skills Required:

• Troubleshoot any problems or issues that arise with Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates.
• Load image, install software and configure desktop/laptop as required.
• 3-5 Years of technical troubleshooting experience/Resolve
• 2-3years Mac support experience
• Worked at a large Enterprise Company
• Experience in Mac Environment (JAMF)
• Experience in Linux Environment
• Understanding of using Unix in Terminal (SSH)
• Documentation
• Asset Tracking
• Setup/Troubleshoot Network Printers
• Remote Troubleshooting Assistance
• Ticketing System (Service Now)
• New Hire Onboarding/Offboarding