Desktop Support Analyst

04 Jul 2024

Vacancy expired!

Description

This is a job where you will need to excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If that description matches your personal qualities, Robert Half has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the San Diego, California, area.

Your responsibilities

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Deliver computer desktop support in accordance with established policies and procedures

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Fix computer problems, and recommend appropriate action/solutions

- Arrange hardware repairs with the appropriate vendors

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Be in contact regularly and effectively with ticket submitters

Requirements

- Experience with Onboarding

- Desktop Imaging experience required

- Foundational knowledge in Computer Repair

- Practical knowledge of Microsoft Exchange

- Proficiency in Computer Imaging

- Quality experience with Basic Troubleshooting

- Well-founded grasp of Azure Active Directory

- General familiarity with Microsoft Azure

- Proven knowledge of VoIP

- Microsoft Office 365 experience

- 1+ years of desktop support or other related experience

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

  • ID: #43826190
  • State: California San diego 92121 San diego USA
  • City: San diego
  • Salary: $28.50 to $33.00 hourly
  • Job type: Permanent
  • Showed: 2022-07-04
  • Deadline: 2022-09-01
  • Category: Et cetera