Vacancy expired!
- 3+ years of basic knowledge of desktop hardware and the ability to install or replace hard drives, additional PCI cards, power supply units, RAM and/or optical drives.
- Understanding of how to install the Windows OS (XP, 7, 8, 8.1, 10) and configure with necessary drivers.
- Familiar with Active Directory.
- Must be familiar with antivirus tools and have an understanding of how to use malware/spyware scanners and removal tools.
- Knowledge of Ethernet cables and how to terminate them and install the corresponding data jacks (not a requirement as this can be taught, but it’s a plus if already known).
- Basic knowledge of Microsoft Office Suites (e.g., manipulating spreadsheets, setting up Outlook calendar invitations, PowerPoint slideshows, etc.).
- Must be able to work with other employees to provide support in a timely and friendly manner.
- Strong multitasking skills (e.g., starting a hard drive format and while that runs installing drivers on a printer or performing other documentation procedures).
- The ability to work both autonomously and as a member of a team.
- Access to a personal vehicle a plus to travel to satellite facilities.
- Respond to new IT Support requests, prioritize and document issues and resolutions.
- Remote support.
- Respond to tickets and complete detailed responses in ticketing system.
- Hardware/Desktop Repairs, replacements and basic software configuration such as OS installations and driver configurations.
- Configuring/Installing email clients, MS Office and other software applications.
- Installation and configuration of printers.
- Troubleshooting end-user problems with various desktop/laptop issues.
- Removing threats (virus, malware, etc.).
- Tracking assets and documenting software purchases.
- Basic network configurations in Windows (DHCP configuration versus static IP addresses).
- Work with the IT Administrator in handling other miscellaneous IT projects.
- ID: #43663108
- State: California Glendora 91740 Glendora USA
- City: Glendora
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-06-28
- Deadline: 2022-08-26
- Category: Et cetera