Desktop Support Specialist

28 Jun 2024

Vacancy expired!

Desktop Support Specialist

Primary Location – Glendora, California V-Soft Consulting is currently hiring for a

Desktop Support Specialist for our premier client in

Glendora

California. This is a

contract-to-hire position.

Education and Experience »
  • 3+ years of basic knowledge of desktop hardware and the ability to install or replace hard drives, additional PCI cards, power supply units, RAM and/or optical drives.

Knowledge, Skills and Abilities »
  • Understanding of how to install the Windows OS (XP, 7, 8, 8.1, 10) and configure with necessary drivers.
  • Familiar with Active Directory.
  • Must be familiar with antivirus tools and have an understanding of how to use malware/spyware scanners and removal tools.
  • Knowledge of Ethernet cables and how to terminate them and install the corresponding data jacks (not a requirement as this can be taught, but it’s a plus if already known).
  • Basic knowledge of Microsoft Office Suites (e.g., manipulating spreadsheets, setting up Outlook calendar invitations, PowerPoint slideshows, etc.).
  • Must be able to work with other employees to provide support in a timely and friendly manner.
  • Strong multitasking skills (e.g., starting a hard drive format and while that runs installing drivers on a printer or performing other documentation procedures).
  • The ability to work both autonomously and as a member of a team.
  • Access to a personal vehicle a plus to travel to satellite facilities.

WHAT YOU’LL DO:

Job Responsibilities »
  • Respond to new IT Support requests, prioritize and document issues and resolutions.
  • Remote support.
  • Respond to tickets and complete detailed responses in ticketing system.
  • Hardware/Desktop Repairs, replacements and basic software configuration such as OS installations and driver configurations.
  • Configuring/Installing email clients, MS Office and other software applications.
  • Installation and configuration of printers.
  • Troubleshooting end-user problems with various desktop/laptop issues.
  • Removing threats (virus, malware, etc.).
  • Tracking assets and documenting software purchases.
  • Basic network configurations in Windows (DHCP configuration versus static IP addresses).
  • Work with the IT Administrator in handling other miscellaneous IT projects.

Interested?Qualified candidates should send their resumes to

V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First and were recognized among the top 100 fastest growing staffing companies in North America. V-Soft has a wide variety of partnerships across diverse technology stacks and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner and Cisco Registered Partner, amongst many others. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call .

  • ID: #43663108
  • State: California Glendora 91740 Glendora USA
  • City: Glendora
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-28
  • Deadline: 2022-08-26
  • Category: Et cetera