Desktop Technician job vacancy

Vacancy expired!

Job Title:

Desktop Technician

Location:

Palo Alto,CA

Duration: 6+ Months.

Rate: DOE

Job Description:

The Information Technology Department is seeking an experienced, high energy DesktopTechnician who can perform a multitude of IT related tasks.

Ideal Candidate

ESSENTIAL DUTIES:Essential and other important responsibilities and duties may include, but are not limited to, the following:

maintenance on personal computers throughout the City.

Receives telecommunications, networking and personal computer end user requests for

repairs and resolutions of problems and performs moves and changes (MACS) in thetelephone system as needed.

Performs repairs, maintenance, and installation of personal computer hardware and

software, and of telephone sets and wiring.

Resolves connectivity problems such as direct wire, modem and LAN between PCs and

servers.

Works on special duties or projects assigned by the Manager such as hardware, software

and network installations and configurations.

Trouble shoots network connections.
Write clear, concise and accurate documentation on work procedures.
Assist with inventory control.
Assist with tracking licenses and software.
Detect and remove spyware, viruses and other malware.
Wiping of data and disposal of assets per City of Palo Altos' policy.
Performs troubleshooting and diagnostic services to determine the cause of hardware and

software problems and provide timely resolution of same.

Performs desktop support on hardware, and peripherals, including software configuration

and installation.

Participates on project teams to ensure successful implementation of new systems or

upgrades to existing systems.

Best Regards

Anil Kumar Kotte

Forsys Inc.