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- Process Owner Areas (Operations)
- Network and User Permission
- Electronic Signatures & Certificate Authority
- Disaster Recovery
- Offsite Archival
- Software Installation requests
- Security Controls
- Freshdesk ticket system
- ARCOS related procedures such as: file management, announcements, web/windows users
- Process Owner Processes/Documentation
- SOPs
- Work Instructions
- Forms (either central or study-specific)
- Study Specific Documentation
- DevOps project management
- Oversee SDLC and Development projects for study-specific dynamic forms, data export, and related projects
- Act as Product Owner/Lead – define and manage the development backlog and timelines by working with all subject matter experts (Project Managers, QA, Compliance, Development)
- Backlog, timeline, and user requirement management in Team Foundation Server (TFS)
- Create and manage SDCL documentation to document validation development, testing, and deployment processes.
- Communicating with managers to understand the needs of their respective teams (i.e. hardware, software, space allocation, new positions, etc.).
- Ensures that the needs of the teams are communicated to Managers, leadership, and/or other departments.
- Ensures timelines and targets are communicated to relevant stakeholders and key team members on a regular basis on assigned projects (i.e. daily, weekly, monthly, quarterly communications as defined per task).
- Manage meeting schedules, agendas, expectations, and minutes associated with assigned tasks.
- Understands the day-to-day needs of the team to ensure the DIRC workflow is functioning adequately to promote productivity and timely completion of cases.
- Facilitation between Company and ITS regarding support requests
- Facilitation between Company and Facilities regarding support requests
- Initial onboarding of new hires to Company
- Provide support to operations in relation to the troubleshooting ticketing system.
- Ability to interface well with all departments and within the organization to represent the company departments overall in a highly professional manner:
- Demonstrate the ability to communicate effectively and professionally with faculty, staff and customers:
- Ability to handle multiple tasks simultaneously, assess and shift priorities effectively:
- Detailed and Organized with good time management skills:
- Knowledge of and facility with Microsoft Office programs:
- Client service experience:
- Critical thinking skills:
- Ability to learn ophthalmic concepts:
- Ability to use independent judgment and to manage confidential information:
- Ability to make administrative and procedural decisions:
- Ability to foster a cooperative work environment:
- Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments:
- Employee development and performance management skills:
- Proficient writing and editing skills:
- Bachelor’s degree required. Combined experience/education as substitute for minimum education:
- Held role(s) as Operations Development Projects Manager
- Served as Operations Authority (Ops) and Process Owner (PO) for various Quality Management System (QMS) programs.
- 5 years of progressive management experience:
- 4-6 years project management experience preferred or equivalent experience:
- Knowledge of clinical trials strongly preferred (such as completion of Clinical Research Associate training course or related clinical trial project experience):
- 1-year experience with Team Foundation Server:
- Process Owner Areas (Operations)
- Network and User Permission
- Electronic Signatures & Certificate Authority
- Disaster Recovery
- Offsite Archival
- Software Installation requests
- Security Controls
- Freshdesk ticket system
- ARCOS related procedures such as: file management, announcements, web/windows users
- Process Owner Processes/Documentation
- SOPs
- Work Instructions
- Forms (either central or study-specific)
- Oversee SDLC and Development projects for study-specific dynamic forms, data export, and related projects
- Act as Product Owner/Lead – define and manage the development backlog and timelines by working with all subject matter experts (Project Managers, QA, Compliance, Development)
- Backlog, timeline, and user requirement management in Team Foundation Server (TFS)
- Create and manage SDCL documentation to document validation development, testing, and deployment processes.
- ID: #21997052
- State: California Los angeles 90001 Los angeles USA
- City: Los angeles
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2021-11-01
- Deadline: 2021-12-27
- Category: Et cetera