Digital CRM Account Lead

Digital CRM Account Lead+ + Full-timeJob DescriptionThe Client Account Executive (CAE) oversees and manages the workflow and execution of various multi-channel marketing campaigns.The CAE works within the account team to execute activities for our client accounts.CAE responsibilities include:

Creates presentations, sets up meetings and communicate with clients and account team

Participation in project planning and scheduling

Coordinate with internal and external digital teams

Stay current on digital marketing strategies and tactics

Gathering internal and external quotes

Develop and manage launch and production schedules

Manage all project workflow with production teams

Coordinate outside vendor production

Pursue and process approvals from account team, clients and production teams

Communicate project status and changes with account team, clients and production team

Prepare data processing specifications and perform audits

Assist in managing the workflow of projects from sales through production and close

Ensure client sign-off on all phases of production

Provide proofing and audit of campaign materials and deliverables

Update client status reports

Assists in resolving problems with projects

Manage all cost tracking and ensure project is billed correctly

Process invoices and procure approvals on a timely basis

Process and distribute daily, weekly, monthly, quarterly, or annual reports to internal and external customers

Prepare data processing specifications and perform audits

Ensure client sign-off on all phases of production

Update client status reports

Develop and compile competitive reviews

Serve as liaison between client and creative, production, and data

Prepare well-organized, clear and concise memos, conference reports and documentation

Track program results and generates response reports

Other duties as assigned

Qualifications

BS degree in Business preferred, Marketing or Communications, or comparable experience

2- 5 years of experience in related account support role

Excellent written & verbal communication skills

Able to work independently; self-starter, with strong initiative

Highly organized and detail-oriented, while coordinating multiple projects simultaneously

A strong MS Excel, Word and PowerPoint expertise is a must

SalesForce.com application experience a plus

Must be familiar with the use of presentations, meeting minutes, and status reports

Automotive marketing or digitalmedia experience a plus

Salary Range:$62k -$75kAdditional InformationWhen you’re one of us, you get to run with the best.For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Culture:https://www.epsilon.com/us/about-us/our-culture-epsilon

DE&I:https://www.epsilon.com/us/about-us/diversity-equity-inclusion

CSR:https://www.epsilon.com/us/about-us/corporate-social-responsibility

Life at Epsilon:https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.Epsilon will provide accommodations to applicants needing accommodations to complete the application process.For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.Applicants with criminal histories are welcome to apply.#LI-RW1REF206771FJob Location