Director, Go-to-Market Talent Acquisition

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site (https://careers.pagerduty.com/home) to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!Director of Go-to-Market Talent AcquisitionPagerDuty is seeking an innovative and results-oriented Director of Go-to-Market Talent Acquisition to lead and enhance our recruitment strategy for the sales organization. In this critical leadership role, you will design, implement, and optimize talent acquisition processes to attract and secure top-tier talent while ensuring alignment with PagerDuty’s business objectives and culture. At PagerDuty, we're looking for a strategic thinker who can translate vision into action, drive results through partnership, and lead our talent acquisition efforts to new heights. If you're ready to make a significant impact and help shape the future of our go-to-market teams, we want to hear from you.This is an exciting opportunity as you will lead a global team of dedicated Talent Partners, working closely with stakeholders to leverage industry best practices and cutting-edge recruitment strategies. You will also build a sustainable and diverse talent pipeline that meets both current and future business needs. The ideal candidate is a strategic recruitment leader who is deeply committed to fostering inclusion, diversity, and equity. Your deep understanding of industry trends, exceptional leadership and communication skills, and proven success in managing recruitment operations in fast-paced environments will be essential in driving tangible and impactful results.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our San Francisco office at least 2 times per /month, so you can thrive in your new role and fully embrace being a Dutonian!Key Responsibilities

Develop Strategic Partnerships :

Serve as a trusted advisor to sales and go-to-market leadership

Collaborate with stakeholders to develop and successfully implement short and long-term recruiting strategies

Results-Driven Leadership :

Set and achieve ambitious talent acquisition goals that align with business priorities

Build trusted partnerships with senior business leaders to proactively identify talent needs and create innovative solutions tailored to evolving organizational requirements

Implement data-driven approaches to measure and improve recruiting effectiveness, providing recommendations for change

Drive accountability for an efficient, dynamic, full-cycle recruiting process

Team Development and Empowerment :

Build, lead, and mentor a high-performing Talent Acquisition team

Develop and execute a comprehensive talent acquisition strategy that aligns with PagerDuty’s growth and long-term business goals, enhancing talent capability for the future

Foster a culture of continuous improvement and innovation

Leverage and enhance employer branding efforts across various platforms

Strategic Workforce Planning :

Develop and execute strategies to ensure an ongoing pipeline of top, diverse talent

Drive outcomes through ambitious and effective strategies that attract diverse, highly qualified sales talent

Provide actionable insights on key recruiting metrics and capacity management

Anticipate future talent needs and proactively address them

Market Intelligence and Innovation :

Stay ahead of industry trends and best practices, sharing insights with GTM and People leadership

Implement creative recruiting and sourcing techniques to maintain a competitive edge in the hi-tech talent market

Analyze data and trends to inform strategy and drive continuous improvement

Cross-Functional Collaboration :

Build strong relationships across the organization at all levels to drive synergies and meet recruitment objectives

Communicate effectively with business partners and key stakeholders, leaning into challenges and creating successful internal partnerships with client groups.

Champion talent acquisition initiatives company-wide

Basic Qualifications:

At least 8 years in a people-related function, with increasing role scope

At least 5 years managing a team, preferably globally distributed

Proven track record of leading a team to develop and execute successful talent acquisition strategies

Proven ability to build and maintain strong, trusted partnerships at all levels of the organization

Preferred Qualifications:

Previous experience in high-growth, technology-driven environments

Passion for diversity, equity, and inclusion in hiring practices

Adaptability and agility in a fast-paced, evolving business landscape

Strong analytical and problem-solving skills with a data-driven approach

Excellent communication and interpersonal skills to drive decisions and create alignment across multiple teams and stakeholders

The base salary range for this position is 168,000 - 262,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer | Put users first to design great products and experiences.

Run Together | Build strong teams that amplify our impact on users.

Take the Lead | Disrupt and invent to be the first choice for users.

Ack + Own | Take ownership and action to deliver more efficiently to users.

Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .Your package may include:

Competitive salary

Comprehensive benefits package from day one

Flexible work arrangements

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

Company equity

ESPP (Employee Stock Purchase Program)

Retirement or pension plan

Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

Paid volunteer time off - 20 hours per year

Company-wide hack weeks

Mental wellness programs

Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.