Dispatcher/Scheduler

We are seeking a highly organized and dynamic individual to join our team as a Dispatcher/Scheduler.

In this role, you will be responsible for coordinating and scheduling deliveries, managing resources efficiently, and ensuring timely communication with drivers and clients. The ideal candidate should possess excellent communication skills, be adept at multitasking, and thrive in a fast-paced environment.

Key Responsibilities:

Dispatching and Scheduling:

Coordinate and schedule deliveries, optimizing routes for maximum efficiency.

Allocate resources effectively to meet operational requirements.

Monitor and adjust schedules in real-time to address unforeseen changes or disruptions.

Responding in a timely manner to our clients requests by email

Communication:

Maintain clear and constant communication with drivers to provide updates and ensure smooth operations.

Collaborate with various departments to relay critical information and address any issues promptly.

Communicate with clients to confirm delivery details, resolve concerns, and provide exceptional customer service.

Documentation:

Record and maintain accurate logs of dispatch activities, deliveries, and any incidents.

Prepare and update daily reports on schedules, performance metrics, and resource utilization.

Problem Resolution:

Quickly identify and address any challenges, delays, or issues that may arise during the dispatch process.

Collaborate with relevant parties to find effective solutions and prevent future occurrences.

Qualifications:

High school diploma minimum; additional education or certification in logistics is a plus.

Proven experience in dispatching, scheduling, or logistics coordination.

Excellent organizational and time-management skills.

Strong communication abilities, both written and verbal.

Proficient in using dispatch software and other relevant tools.

Ability to work effectively under pressure and adapt to changing priorities.

Familiarity with transportation regulations and procedures.

How to Apply:

Interested candidates are invited to submit their resume and cover letter. Please include "Dispatcher/Scheduler Application" in the subject line.

Our company is an equal opportunity employer.