E-commerce Shipping & Logistics Clerk/Order Processor

A fast-growing online retailer is looking for an experienced E-commerce Sales & Logistics Coordinator who has at least one years related experience. This position offers significant room for growth and chance to take on an impressive amount of responsibility and shares.

The E-commerce Shipping & Logistics Coordinator will be responsible for fulfillment activities, online sales and customer support. This individual will work closely with Sales Team, Vendor Partners and Shipping Services Suppliers to support smooth and efficient operations.

Duties & Responsibilities

- Manage e-commerce order processing and inventory fulfillment.

- Accurately process customer quotes and sales orders.

- Monitor and investigate all orders to minimize fraud.

- Provide exceptional customer service, including taking orders, troubleshooting web problems, and resolving customer concerns.

- Proactively identify operational problems, suggest solutions, and independently resolve issues.

- Interact routinely with Customers, Sales Team, Vendors and Warehouses.

- Analyze data to monitor performance and plan improvements and demand.

- Develop new business opportunities, solve logistical problems and produce new solutions.

- Other duties as assigned.

Education & Experience

- Bachelors Degree in related field or equivalent experience.

- Must have at least 1 years of experience in order fulfillment, eCommerce and sales.

- Experience with order management and shipping software a plus.

- High proficiency in computer and internet use including Microsoft Office.

- Must have excellent written, verbal and math skills.

- A professional who is results driven, a self-starter, customer-focused and resilient.

- Must be a team player and able to work with others.

Please submit resume and cover letter to us for immediate consideration, and indicate "Ecommerce Sales & Logistics Coordinator" in the subject line.