Equipment Yard seeks Service Call Specialist!

Redding industrial equipment yard seeks Service Call Specialist!

Bring your outstanding customer service and administrative skills and join the team!

Positions are Full-Time with long term potential!

Fantastic Benefit package upon hire including: Medical/Dental/Vision, 401K, Paid Vacation

Duties:

Handling inbound and outbound service calls

Coordinating technician dispatch, and ensuring excellent customer service

The ideal candidate will have strong communication skills, the ability to multitask, and a problem-solving mindset.

Maintain accurate records of service requests, work orders, and customer interactions.

Follow up with customers to ensure service completion and satisfaction.

Coordinate with internal teams to ensure timely and efficient service delivery.

Handle customer inquiries, complaints, and escalations in a professional manner.

Process and update service tickets in the system.

Assist with parts ordering and inventory tracking as needed.

Qualifications:

High school diploma or equivalent; additional education or training in customer service is a plus.

Previous experience in a customer service, dispatch, or call center role preferred.

Strong verbal and written communication skills.

Ability to multitask and work in a fast-paced environment.

Proficiency in using computer systems, including CRM and scheduling software.

Problem-solving skills and a proactive approach to customer needs.

Team player with a positive attitude.

If you are a highly organized and customer-focused individual, we encourage you to apply!

Schedule: Monday thru Friday

Hour are generally 8:00am to 5:00pm but can vary

Apply now:

In-Person: RUSH Personnel Services Inc.

4075 Railroad Avenue, Redding, Ca 96001

Online: https://laserfiche.rush-personnel.com/Forms/rushapplication

Call for more info (530) 222-2033

Meet Your Staffing Specialist:

Deann Nelson

Are you a good fit? You'll never know if you don't schedule a virtual discovery call.

What is a discovery call? It's an opportunity to schedule a time and date that works for you to chat

So what are you waiting for? This could land you a great job opportunity.

Let's do this!

5-Minute Discovery Call:

https://calendly.com/dee-103