Estimator

Roles & Responsibilities:

The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:

Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)

Make proactive suggestions of company products & services that address customer need(s)

Convey and manage realistic customer expectations

As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering

Generate legible and accurate shop drawings for quotes/jobs as required

Develop professional quotation(s) and present to customer(s) in a prompt fashion

Capture all additional relevant details about the customer and/or job location to facilitate a successful installation

Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.

Entry of relevant details into company sales software in a timely manner

Proactively follow up with customers on pending sales quotes

Proactively communicate with company vendors, including ordering of materials required for sold jobs

Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.

Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)

In-home sales experience preferred

HS Diploma or equivalent

All candidates must pass initial background check and drug test.

Preferred Skills:

Excellent verbal/written communications skills

Experience with estimating, fabricating, and/or installing residential glass products

Hardworking, motivated, with excellent organizational and time-management skills