Executive Assistant

Freshworks
Sanmateo, CA
22 May 2024

Vacancy expired!

Company Description

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies from startups to public companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshworks CRM (sales and marketing automation, Freshservice (IT service management), Freshteam (HR management system).

Job Description

A key member of the North America GTM leadership team supporting the President of North America Field Operations. Work alongside this leader and his team as an Executive Assistant as well as Program Manager of key initiatives. You will be involved and responsible for business operations and develop new skills.
  • The Executive Assistant will be directly reporting to the President of North America - Field Operations, who leads the Go-To-Market teams
  • Assist the Executive Assistant with managing calendar extensively, including organizing internal and external meetings across time zones and locations
  • Not only an EA but also a business partner as a program manager overseeing key GTM programs
  • Key member of the GTM team working alongside other leaders to drive change
  • You are responsible for communicating with the management team on updates, agenda items, and assisting with ad hoc projects when needed
  • Prepare the agenda for weekly management meetings and record minute meetings. You will be responsible for ensuring action items are being executed by working collaboratively with his management team
  • Assist with creating presentation slides for All-Hands and other ad hoc events.
  • Book travel for the Executive team for domestic and international travel
  • Partner with Recruiting to accommodate candidate interviews with executives and prepare workspaces for new hires
  • Coordinate and facilitate company engagement events, such as the annual Sales Kick-off, Quarterly Award Dinners, work closely with cross-functional leaders to assist with internal & external events (both virtual and on-site)

Qualifications

  • 2+ years of Executive Assistant experience (Start-up experience is a plus!)
  • Previous experience managing program and initiatives is ideal not not required
  • This is a hybrid WFH role that will require limited office work days.
  • Must have a 4-year Bachelor's Degree.
  • Prior experience maintaining confidentiality and dealing with information that is highly sensitive
  • Prioritize multiple tasks seamlessly with impeccable attention to detail
  • Exceptional written and verbal communication skills
  • Possess a positive, can-do attitude with the desire to take on additional responsibilities
  • Strong business applications skills including proficiency in (G Suite, Excel, PPT, Slack, etc)

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
  • ID: #41367391
  • State: California Sanmateo 94401 Sanmateo USA
  • City: Sanmateo
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-05-22
  • Deadline: 2022-07-20
  • Category: Sales