Facilities Coordinator

Description bull Job Title: Facilities Coordinatorbull Bill Rate to CBRE: 30 - 32bull Duration: 4 months with conversion/extension possibilitiesbull Location: 100 On site - Palo Alto CAo Travel Requirements: N/Abull Hours: Standardbull Role Overview: The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs. This is a headquarter facility with many Execs in the building. bull Day to Day Responsibilities:o Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.o Creates work orders and assigns work orders to multiple technicians subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.o Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.o Maintains files on work orders proposals and department files.o Creates vendor files and checks accuracy on completed paperwork submittedo by vendors.o Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.o Assists with the inspections on the facility campus.o Uses pc and/or PDA for work order system email ESS and training.bull Years Experience Required: 2 yearsbull Education Requirements: High School Diploma or GEDbull Systems/Software Proficiencies: MS Outlook Work order systems Service Insight preferred SharePointbull Certifications: N/Abull Top Must have Skills:Customer Centric - following up able to de-escalate white glove approach how can I help attitudeo High level of professionalism - Ability to respond to common inquiries or complaints from clients co-workers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employeeso Ability to effectively process and triage work orders with a high attention to detail - Ability to comprehend and interpret instructions short correspondence and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondenceo Ability to interface with clients and vendors on an operational basis.o Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.o Problem-solving and can do attitudebull Prescreening Questions: Interview Availability for next 2 weeksbull Interview Process: 1 Round Panel Zoom Interview w/ 2 managersbull Covid Protocol: N/Abull Work Equipment: Laptop Requirements Training, Procedures, Invoice, Microsoft Outlook, Billing, Vendors, Check Processing, Paperwork, Correspondence, Travel, Customer Satisfaction, Coding, Resolve Issues, Complaints, Laptop Hardware, Competitor Analysis, Zoom, PC OS, Work Orders, Analytical Skills, Quality Service, SharePoint Administration, Language Interpretation, Triage, Maintain Files Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .