Field Service Technician

The company is in the Global E-commerce, Software, and Shipping Technologies Industry and in need of Field Service Technicians who will:

• install and configure software applications and hardware peripherals at customer sites
• Provide end-user training and create job aids for client administrators/operators
• Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell
• Deliver solutions remotely and onsite
• Work independently and make decisions free from the immediate direction of management

• Understanding of DB (database) connectivity and record set manipulation
• Strong communication skills both oral and written
• Understanding of network configuration, operating systems, software, and hardware
• Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
• Ability to analyze hardware and software problems
• Willingness to submit to a pre-employment drug screen and criminal background check
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
• Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment
• Excellent problem-solving skills, including ability to troubleshoot equipment problems, establish priorities and work under deadline pressures
• Previous experience troubleshooting and repairing complex mechanical/electrical equipment preferred but not required
• Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
• Ability to work a flexible schedule with travel as required and overtime if needed
• A requirement for being hired for this position is that you be fully vaccinated against COVID-19. Requests for reasonable accommodations for medical or religious reasons will be considered in accordance with applicable law.

• 12 Paid Holidays/yr. (6 you choose, 6 company chooses)
• 2 weeks paid vacation
• wellness programs
• weekends off
• Paid overtime (when needed)
• Tuition Reimbursement
• Health, Dental, 401k, etc