Franchised General Manager

Job Number 23150999Job Category Property LeadershipLocation Delta Hotels Ontario Airport, 2200 East Holt Boulevard, Ontario, California, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Hogan Hospitality Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.JOB SUMMARYThe hotel, scheduled to open in February 2024, will feature 311 guest rooms with an onsite restaurant and bar, a pool bar, courtyard, a fitness room, a business center, and large, flexible meeting and event space accommodating up to 700 attendees spanning 15,000 sf.We are seeking a hands-on, high-energy hotel general manager with strong operations management and Marriott brand experience including pre-opening experience is preferred. In this key leadership role, you will have the opportunity to drive great business results by utilizing your excellent business skills and ensuring the delivery of great guest service!REQUIREMENT

Prior to opening, work on critical path checklist items and assist General Contractor and Marriott Development and Design services where necessary.

Hire opening team including DOS.

Upon hotel opening, establish daily priorities, direct operations, and ensure all guest services run smoothly and efficiently.

Ensure full compliance with hotel operating controls, policies, procedures, and service standards.

Lead all key property issues including capital projects, maintenance, improvements, etc.

Resolve guest complaints and oversee the subsequent service recovery process.

Responsible for the preparation and subsequent achievement of the hotel operating budget by managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met.

Ensure all decisions are made in the best interest of the hotel, and management.

Lead the sales effort working closely with the Director of Sales.

This company is an equal opportunity employer.frnch1