FULL-TIME Office & Client Relations Manager

We are seeking a proactive and highly organized Office Manager & Client Relations Coordinator to join our Irvine office. This individual will serve as a key point of contact for clients and ensure the smooth day-to-day operations of the office. The Office Manager will provide critical administrative support, assist with client interactions, and help maintain a positive and professional office environment.

KEY RESPONSIBILITIES

- Be present on-site during all business hours (Monday–Friday, 8:00 a.m. – 5:00 p.m.) to support the team and welcome clients.

- Answer incoming phone calls, provide customer service, or route calls as needed.

- Support both in-person and virtual seminars for clients and prospective clients.

- Ensure the office is organized, clean, and well-stocked at all times.

- Manage office supplies and coordinate with vendors as needed.

- Handle incoming and outgoing mail.

- Maintain office records, ensuring confidentiality.

- Coordinate scheduling and appointments for clients and agents (in-person and virtual).

- Assist clients with filing and managing insurance claims via digital platforms or by coordinating directly with carriers.

- Perform additional administrative duties as directed by the COO or management.

QUALIFICATIONS

- High school diploma or equivalent required; additional certifications or college degree is a plus.

- Strong organizational and multitasking skills with keen attention to detail.

- Excellent communication and customer service skills.

- Proficient in Microsoft 365 and other office management tools.

- Ability to maintain confidentiality and handle sensitive information appropriately.

- Fluent Spanish is a plus but not required.

TO APPLY

Please email your application and include:

- A link to a Loom-recorded video (free account available) introducing yourself, explaining your background, why you're interested in the role, and your favorite local restaurant (video quality doesn’t need to be professional—just articulate, clear, and authentic).

- A PDF copy of your resume.