Hardware Logistics Specialist

14 Nov 2024

Vacancy expired!

Hardware Logistics Specialist

Location: San Francisco, CA 100% Onsite

Duration: 12+ months contract

DescriptionThe IT Operations team comprises Global Service Desk (GSD) (you!), Endpoint Management, Identity and Access Management, Global Office Expansion, Infrastructure, and A/V. GSD works closely with each team on various projects and is the main source of support for the company. We have a growing team with a presence across the globe.

What you’ll be doing:- You’ll serve a critical role on our Worker Life Cycle team, within Global Service Desk, working out of our San Francisco office- You’ll be responsible for the hardware logistics in support of end user on- and offboarding, general hardware repair, and replacement

Primary responsibilities include: Shipping and receiving of company assets (computers, chargers, security keys, etc) out of our San Francisco office, including any needed hardware/software (re)configuration Coordinating hardware shipping and receiving for assets managed by vendor partners globally Leveraging our asset management tool to ensure inventory accuracy- Secondary responsibilities include: Onboarding/offboarding queue management, including ticket triage and account provisioning/deprovisioning- General responsibilities include: Learn, document, and support IT procedures, always keeping a keen eye on opportunities to refine and increase quality and efficiency Coordinate with stakeholders (namely IT Procurement, Workplace, and People Operations) to support on- and offboarding activities

Requirements What we look for in you: -Availability to commute daily to our San Francisco office - Ability to move and setup hardware and peripherals - Experience working with service and procurement vendors - Strong attention to detail and strict adherence to compliance standards - An adaptable, continuous learner, leveraging a growth mindset - Excellent communication and time management skills Nice to haves: - Technical expertise on OSX, iOS, Chrome OS, and Android operating systems - Entry-level troubleshooting abilities - Working knowledge of Jira Service Desk, or similar ticketing system - Administration experience with Google for Business, Atlassian, Okta, Jamf, Slack

  • ID: #22722012
  • State: California Sanfrancisco 94101 Sanfrancisco USA
  • City: Sanfrancisco
  • Salary: $0 - $0
  • Job type: Contract
  • Showed: 2021-11-14
  • Deadline: 2022-01-10
  • Category: Transportation