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Title : Product Service Engineering TechnicianLocation : Cupertino, CA (need day 1 onsite)Job Type : Full Time Job Description:The Product Service Engineering team is looking for an individual who can excel in a dynamic fast-paced environment. This experience will involve testing prototype fixtures and processes that will enable service and repair. You’ll have a chance to learn about things such as: engineering development lifecycle, test solution architecture, design of experiments, test equipment qualification and hardware bringup, data analysis, and project management. If you want to apply your existing troubleshooting skills that you’ve developed as a technician into different types of products - this is the experience for you!Scope Summary- You will work in a cross-functional lab environment testing hardware and software for prototype factory and retail test equipment
- Troubleshoot unique hardware and software problems
- Run lab experiments to root cause test issues and provide solutions
- Provide feedback on fixture design and usability
- Support overseas teams by providing remote debugging support
- Work with cross-functional teams to launch new repair programs
- Organize and maintain test equipment and materials
Preferred CandidateTechnical experience with iPhone or Mac hardware debug, ideally in a retail or lab setting Curious, ready, and willing to learnSelf-directed, independent individualStrong ability to communicate concisely and effectivelyExceptional attention to detailDemonstrated history of taking initiative above and beyond current job responsibilities Capability to troubleshoot and resolve unusual problems, both at work and outside of work Knowledge of MS Excel a plus butnot requiredAble to travel internationally CompetenciesAction Oriented Dealing with Ambiguity Technical Learning Time Management Problem Solving Organizing Interpersonal Savvy your existing troubleshooting skills to different types of products! This experience will involve testing prototype fixtures/processes that enable service/repair of products. You’ll learn about: engineering development lifecycle, test solution architecture, design of experiments, test equipment qualification/hardware bringup, data analysis, and project management.
- ID: #23055800
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State: California
Cupertino
95014
Cupertino
USA
- City: Cupertino
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2021-11-20
- Deadline: 2022-01-18
- Category: Et cetera