Help Desk Analyst job vacancy

Vacancy expired!

Customer-focused IT Help Desk positions.
Minimum of 35WPM.
Windows Microsoft application experience
Troubleshooting IT related issues (preferably with call center experience)
iOS (iPhone, iPad) application support and troubleshooting
Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device
Driven to help and support clients with outstanding customer service.

Minimum Qualifications

High School Diploma or equivalent
1 year of IT service/help desk operations experience
Complete service requests and troubleshoot computer and device problems via the telephone & web channels
Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment
Strong client customer skills
Ability to learn quickly and transfer essential knowledge to team members
Capable analytical skills
Teamwork is essential
Strong communication skills
Demonstrates work quality and efficiency
Open and adaptable to change
Passion for safety