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We are seeking a Helpdesk Tier I technician to join a leading nationwide IT Services company that focuses on unique computing, networking and application needs of all-sized businesses. This is a contract, onsite role located in Camarillo, CA. Ideal candidate should possess an upbeat and enthusiastic personality capable of thriving in a fast-paced dynamic environment. Passionate about providing an outstanding support experience for our clients. We seek team members who are focused on providing excellent customer service, demonstrate attention to detail and are able to resolving issues related to desktop, server, solutions and application technologies.
What You Will Do:- Provides support to our valued clients
- Follows internal process for handling requests, updating clients and other administrative tasks
- Communicates effectively with clients and internal team members
- Uses tools available to research solutions and provide assistance to clients
- Follows up on commitments made in a timely manner
- Demonstrates strong problem-solving instincts
- Listens and seeks to fully understand client requests to exceed expectations of service
- Understands Information Technologies and is passionate to expand knowledge
- Actively participates in learning opportunities and completes assigned curriculum in a timely manner: applies knowledge to continuously improve the customer experience
- Completes projects and tasks as assigned by management
- Experience with Current desktops, laptops, servers and networking
- Experience with Current Windows Desktop Operating Systems
- Experience with Current Windows Server Operating Systems and services
- Experience with Current Exchange Server/M365
- Experience with Current firewalls and security
- Experience with Common desktop applications including Microsoft Office Suite
- ID: #43310608
- State: California Camarillo 93010 Camarillo USA
- City: Camarillo
- Salary: USD0 - USD0
- Job type: Contract
- Showed: 2022-06-19
- Deadline: 2022-08-17
- Category: Et cetera