Housekeeping Supervisor

We are looking for a Housekeeping Supervisor to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. What you’ll do…. Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests  Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room  Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression  Take a hands-on approach to training and supporting your team in keeping to our high standards  Oversee and check the cleaning and servicing of all our bedrooms and public areas  Ensure that the rooms adhere to all brand standards and quality audit standards Follow departmental policies and procedures Attend all training sessions required  Report necessary maintenance items  Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper  Always maintain a positive and friendly attitude, even when working to find solutions to challenges  Undertake any other reasonable requests from management  What’s in it for you… Become part of a team that’s very passionate about creating great hospitality experiences.  Competitive salary.  19 days of paid time off and holidays plus a comprehensive insurance benefits package.  Food on us during your shift.  Enjoy a free night at The Hoxton when you first start with us.  Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.   An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.  Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!  The chance to challenge the norm and work in an environment that is both creative and rewarding.  Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.  Excellent discounts across The Hoxton and the global Ennismore family.