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- Coordinate w/ external vendors on new integrations with Ceridian Dayforce
- Trouble Tickets - Ensure tickets are being responded to and resolved in a timely manner
- Maintain Microsoft SQL Server (specific to Ceridian Dayforce)
- Work with IT as a liaison to HR in managing and maintain storage requirements as it relates to compliance
- Manage, evaluate and facilitate any upgrades changes to all HR systems, software, and technology.
- Manage, audit and review payroll systems (Ceridian Dayforce)
- Manage, audit and review Onboarding Systems (Ceridian Dayforce)
- Consult with Chief People Officer on technology needs
- Manage internal and outsourced labor throughout development process
- Track, document, and facilitate resources throughout project cycle
- Coordinate maintenance and/or repairs with IT, Payroll, Recruiting and operations team
- Coordinate vendor maintenance and implementation with HR team
- Leads in testing and implementation on new systems
- Responsible for accuracy of data input
- Develops metrics to determine success of our technology solutions and business processes.
- Drives people analytics capabilities for the HR team and internal customers.
- Responsible for preparation and analysis of system implementation, ongoing costs, upgrades, and additions.
- Familiar with a variety of restaurant concepts, practices, and procedures that relate to or connected with Human Resources.
- Audits vendor invoices to identify cost inconsistent with projected value
- Examines and reviews unusual cost records and ensures cost data is allocated correctly
- Knowledge of other external Financial Operation Systems to assist in troubleshooting
- External: Aloha, CTUIT, QSR, Ceridian, HireBridge, SparkLearn
- Internal: Website, Financials, etc.
- External: Aloha, CTUIT, QSR, Ceridian, HireBridge, SparkLearn
- College degree in a related field, i.e., business, Information technology, Human Resources, or hotel and restaurant management, preferred
- Relevant certifications are a plus.
- Previous or current experience in the hospitality industry (can be as an HRIS Analyst or in a different function).
- Prefers restaurant industry experience, especially in the context of HRIS (w/ Ceridian Dayforce even better).
- Knowledge of commonly used concepts, practices and procedures within the restaurants helpful.
- 3-5+ years of Ceridian Dayforce experience that includes administration & support of employee onboarding & payroll services.
- Skilled at resolving technical issues / tickets
- Skilled at vendor coordination, especially in the context of new API / integrations to other systems / apps (to include testing before go-live)
- Understanding of the system requirements to support Ceridian Dayforce with an ability to determine root cause analysis w/ supporting infrastructure in case the issue is IT related & not application related (for example: Windows Server, Windows OS, firewalls, etc.)
- Strong experience with SQL (for reporting & troubleshooting of Ceridian issues)
- Strong Ceridian Dayforce custom reporting skills with Excel.
- Smartsheet experience a plus
- Relies on extensive experience and judgment to plan and accomplish goals
- A wide degree of creativity and latitude is expected
- Ability to multi-task and project manage self
- High level of confidentiality
- Conflict resolution and negotiation skills
- Strong work ethic
- ID: #49969908
- State: California Costamesa 92626 Costamesa USA
- City: Costamesa
- Salary: $100,000 - $120,000
- Job type: Permanent
- Showed: 2023-05-20
- Deadline: 2023-07-18
- Category: Food/beverage/hospitality