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- Maintains and supports the integrity of the operating system environment and various computer systems.
- Administers installs and troubleshoots a variety of operating systems and performs systems maintenance tasks, such as system back-up, recovery, and file maintenance.
- Schedules installs, and tests system software upgrades.
- Configures software and resolves technical problems.
- Monitors and maintains software licensing and maintenance a greements.
- Secondary duties include providing moderately complex technical support and assistance to clients via email, phone, and other remote methods daily.
- Must be also familia r with analog and digital phone systems, including Voice over Internet Protocol (VoIP).
- Will need to address and respond to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance.
- Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction.
- And is required to document client interactions, including details of inquiries, complaints, comments, and actions taken and possesses a strong understanding of the organization's products and services.
- Solid understanding of Information Technology, and advance proficiency in Microsoft Office products, such as Outlook, Excel, Word, and PowerPoint required.
- Experience in Network Administration and Communications Systems and related hardware and software.
- Technical knowledge of PCs, and a variety of operating systems.
- Excellent planning and organizational, communication, analytical, and problem-solving skills are a necessity.
- Apple Mac hardware and software support experience is a plus.
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
- ID: #41161168
- State: California Los angeles 90001 Los angeles USA
- City: Los angeles
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2022-05-19
- Deadline: 2022-07-17
- Category: Systems/networking