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Location: CADuration: Full Time (Long Term Incentive) Develop and maintain close working relationships with business partners and Act as a key interface between the business and IT delivery teams to ensure that business needs are clearly understood, communication between the parties is effective and user expectations are managed.Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs and measures for delivered value. Help manage the change management process, and monitoring progress and results. EXPERIENCE, YOU’LL BRING· Bachelor’s degree in computer science, engineering, business administration or other related discipline· 7-10 years of IT experience in large or mid-size multinational company· Must have experience gathering requirements and business process mapping· Must have experience with at least one of the following domains or technologies:SAP, CRM/SFA (salesforce.com), marketing automation (Marketo and/or SFDC Marketing Cloud) and Analytics (Business Objects and/or Power BI)· Strong analytical, written, and verbal communication skills· Understanding of system development life cycles: Waterfall, SCRUM, and Agile PREFERRED EXPERIENCE· Experience in pharmaceutical or medical device industry· Strong customer facing skills, with the ability to translate complicated technical needs for various non-technical audiences· Ability to influence internal and external stakeholders at various levels and build consensus, understanding the different priorities in various teams / departments· Prior experience working with validated systems would be a plus· Prior experience managing IT, process or data projects would be a plus· Ability to think strategically would be a plus· Advanced degree would be a plus· Ability to multitask in the role with little supervision and many demands from many constituents QUALIFIED CRITERIAChange Management Process experienceBusiness Process MappingMust have experience with CRM or Marketing automation and Analytics