IT Desktop Support

Description Are you an IT Support professional looking for a new change? If so, please keep reading! I have a client looking to hire an experienced IT Desktop Support professional to join our team in Fresno, CA. The role would work on-site at their Fresno location and is offering excellent pay and great benefits!As the IT Desktop Support professional, you would be responsible for providing technical support to end-users, including troubleshooting hardware, software, and network issues, and delivering technical training.Key Responsibilities: Provide prompt and effective support for hardware, software, and network issues. Develop and deliver technical training programs for employees. Create and maintain technical documentation, including user guides and SOPs. Enhance cybersecurity awareness through training sessions and communication initiatives. Manage and update the organization's knowledge base for accessibility and accuracy. Perform IT Help Desk duties, troubleshooting PCs, Microsoft Office, printers, and phones.Requirements Qualifications: Minimum of 3 years’ experience in IT support or a related field. Proven experience in technical training and documentation. Familiarity with cybersecurity principles and best practices. Excellent verbal and written communication skills. Proficient with Microsoft Office Suite and other productivity tools. Detail-oriented with strong organizational and multitasking abilities. Ability to work independently and collaboratively in a fast-paced setting.If interested in this IT Desktop Support role, please apply today! Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .