Vacancy expired!
IT Field Operations Technician
Job Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: NoneCACI is seeking an IT Field Operations Technician to support our customer in San Francisco, CAJob Duties and Responsibilities:- Provides client consulting and training on the interfacing and use of the network facilities and computer systems.
- Plans and leads computer network initiatives within area of responsibility.
- Proficient in setup, configuration and Operations and Maintenance of Server Hardware/OS
- Proficient in setup, configuration and Operations and Maintenance of Backup Hardware/software (e.g. - HP Tape Libraries)
- Proficient in setup, configuration and Operations and Maintenance of Computer systems.
- Provide VIP support for Agency Headquarters personnel
- Researches, evaluates, and recommends new computer network equipment and technologies. Analyzes current products and recommends changes/upgrades to senior management.
- Collaborates with other technical staff and management in the testing of new software, computer systems and network technologies.
- Utilizes monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems, gauge network performance, and trace data and protocol activity.
- Maintains timely and complete documentation of all daily and project work, using standard methods and procedures.
- Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment.
- Develops and executes contingency plans for network software and hardware failures including isolated and major outages.
- Diagnoses and repairs problems in a manner that prevents future errors and problems.
- Provides internal consulting, technical guidance, information and support to application developers, computer operations,
- workstation support, company management and departmental clients.
- Keeps abreast of relevant technologies and maintains selected technical certifications.
- This is a customer facing position and such this candidate must have the ability to directly interface with clients, customers, and vendors.
- Outstanding Customer Service Skills are a MUST!
- Strong Windows 10 Desktop Support experience.
- Moderate knowledge of Windows Server Systems Administration, to include:
- Active Directory Users and Computers and respective account management.
- NTFS Permissions.
- SMB Network Share Permissions.
- Print Server Management.
- Fundamental LAN troubleshooting experience.
- Microsoft PowerShell experience.
- Fundamental knowledge of Microsoft Azure.
- Moderate Network troubleshooting knowledge. (Network+, CCNA or above)
- ID: #49543413
- State: California Sanfrancisco 94102 Sanfrancisco USA
- City: Sanfrancisco
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-03-25
- Deadline: 2023-05-23
- Category: Architect/engineer/CAD