Vacancy expired!
Amick Brown is looking for an experienced
IT Field Services Technician for our direct client in the public sector.Location: Sacramento, CADuration: 6+ Months Roles and Responsibilities- Hardware (desktop, laptop, tablet), software and printer support to users while maintaining a high level of customer satisfaction.
- Performs field support activities with direction from Supervising Analyst or IT Analyst level personnel, which may include:
- Installation, configuration, and troubleshooting of desktop operating systems and application software including Windows 10, Windows 11, MS Office Suite 2016, Office 365, Anti-Virus Software, and Encryption Software.
- Active Directory account administration
- Participate in projects for testing, hardware rollouts, adds, moves, and upgrades, as needed.
- General IT technical support, troubleshooting, and documentation for customers and internal IT staff
- Receive, inventory and install new equipment, process surplus IT equipment leaving the environment, or relocate equipment.
- Perform user and system requirements gathering and analysis
- Determine requirements, design and build for customer use hardware
- Determine proper installation parameters for software and hardware
- Analyze, detect, identify and correct technical problems and deficiencies
- Properly escalate issues and follow through to successful resolution
- Monitor system performance.
- Experience with system imaging utilities such as TrueImage, and SCCM OSD
- Strong working knowledge of Microsoft Office Suite and Windows 10
- Knowledge of personal computers and peripheral devices
- Ability to apply logic in analyzing technology solutions
- Strong organizational and communication skills
- Ability to perform effectively both independently and as a team member
- Health
- Vision
- Dental
- 401k with company match
- Paid time off
- Sick Leave
- Short-Term Disability
- Life Insurance
- Wellness & Discount Programs
- ID: #43308696
- State: California Sacramento 94203 Sacramento USA
- City: Sacramento
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-06-19
- Deadline: 2022-08-16
- Category: Et cetera